As consultants, we have seen first-hand how frustrating and wasteful of client time, money and resources it is to find ourselves repeating a project already done by another consultant or, even worse, another division of the client company. We have also observed that, while advancing computing and sales force automation technology have increased the convenience, speed and portability of information exchange, focus and quality have declined.
In today's information economy, successful harvesting and management of knowledge assets provides strategic and balance sheet value for large organizations. But how to harvest, index, store, share and maintain the confidentiality of these assets is a major, constantly evolving challenge and not simply one for the CIO.
Whether your need is to establish a new knowledge management capability or upgrade an old one, MISSION's cross-functional capabilities and enterprise-wide approach enables us to deliver the comprehensive, feasible and accepted result you require. Industries in which we have had particular knowledge management project success include insurance, pharmaceuticals and consumer products.